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Customer testimonials
John Crawford
“I decided to take out a Phonesafe insurance policy because it covers everything that I could possibly need – specifically loss!” says Mr Crawford. “The whole process was really easy, simple and quick – it didn’t take long and I didn’t need to provide loads of information.”
In February Mr Crawford upgraded his phone, so he called Phonesafe insurance to let them know. “I got through to someone in the call centre really quickly (which is quite unusual these days!). They just took the IMEI number of my new phone, proof of purchase, as well as the make and model – and that was it! All sorted in a matter of minutes!”
“Phonesafe were quick, efficient, polite and friendly – everything you’d want really. I feel really confident that they would be able to deal with my claim if I ever did lose my phone again.”
David Sayce
Mr Sayce took out a Phonesafe policy around three months ago. A few years ago Mr Sayce had a bad experience when his phone was stolen from a bar in Bulgaria when he was on holiday. So when he bought an expensive new phone he knew he had to get a good insurance policy.
“I knew it would be great for me because it covers you when you are abroad as well. I am often out of the country so that was really important to me. I thought £6.99 a month was really reasonable – especially considering the cost of the phone to buy if I lost it.”
Preet Singh
Mrs Singh from Leeds decided to take out Phonesafe when she renewed her mobile contract because, with three young children itching to get their hands on her mobile, she thought it was inevitable that at some point it would get damaged. “It seemed like a really good deal for the level of cover provided – like if someone steals your phone and then runs up a huge bill,” says Mrs Singh. “For what you actually pay – it’s really worth having.”
It wasn’t long before Phonesafe was put to the test after a slight accident.
“I knew the phone I had was a good one and worth a lot of money, so what’s the point in having a great phone if it’s broken and spoilt? I just wanted a replacement phone as quickly as possible.
“I didn’t want to be out of contact, having three kids means that you always need to be contactable – just in case something should happen.
“Phonesafe sent me out a jiffy bag immediately so I could return the phone and two days later I had a brand new phone! I was so impressed with the service.
