Over 11 million customers worldwide
Award winning UK call centres only
Protecting customers for over 30 years
Here to help when you need us
Take control of your identity
Identity theft is a real crime. Your personal information is out there in places you know about and some you don't, from unsecure social networking sites and public databases, to your credit file.
The good news is we've been working hard to bring you a brand new service that helps you keep an eye on this information and alerts you to any risks you need to be aware of.
Your own one-to-one consultation will give you an assessment of your current risk right away.
You'll receive advice on how to keep your identity safe.
Your personal and financial information monitored 24/7 on unsecure and data trading websites.
Alerts if we find any high risks we think you should be aware of.
Unlimited online access to your Experian Credit Report or call us to request a paper version.
Text or email alerts if there are any significant changes.
Professional assistance to help you prove your identity was used fraudulently and help to resolve the situation, plus ongoing support with an Identity Safe helpline.
In the event that your case goes to court, we'll provide supporting documentation to help you prepare.
If you've been a victim of fraud, we'll place a warning on your credit file to ensure lenders take precautions before granting credit in your name.
Our customers say...
Our CPP Personal Fraud Expert was really good, he wrote to us and said there was nothing to pay out – and you can't get better than that.
My Personal Fraud Expert was brilliant. He was clearly knowledgeable and well trained to deal with people in upsetting situations.
My Personal Fraud Expert was very reassuring and told me that he was taking over. It gave me confidence knowing that he was suddenly there to sort it out, like my guardian angel!
Did you know?
Fraud costs the UK £30 billion a year, which equates to £621 per adult in the UK.
National Fraud Authority, January 2010
The first quarter of 2010 saw a 20% increase in identity fraud.
CIFAS, March 2010
There are more than 275 instances of an innocent victim's identity being abused every day.
CIFAS, July 2010
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