How to prevent card fraud

how-to-prevent-card-fraud

Simple steps to beat the fraudsters

There is plenty you can do to prevent your cards being stolen or copied and used fraudulently. Here are our top tips to help you thwart the thieves:

  • Sign up to Verified by Visa® or MasterCard® SecureCode™ as this will put a stop to most unauthorised online spending.
  • Don't let restaurant or shop staff take your debit or credit card out of sight when you are paying, even for a second.
  • Check your receipts against your bank or credit card statements to make sure there are no unexpected transactions.
  • Shred any documents, statements or receipts that contain personal financial information. A clever fraudster can do a lot of damage with just a credit card receipt.
  • Don't let anyone else take money out on your behalf. Never write down your PIN, passwords or user names.
  • When entering your PIN at a cash machine (ATM), cover the keypad with your spare hand to protect it from prying eyes or hidden cameras.
  • Don't carry multiple debit or credit cards in your purse or wallet, and don't carry cards loose in your bag or pocket.
  • Sign any new cards as soon as they arrive in the post.
  • When discarding expired cards, cut them up, making sure you cut through the magnetic stripe and the chip.
  • Keep track of your card expiry dates. If a replacement card hasn’t arrived by the time your old one expires, call your bank or card issuer to check whether a new one has been sent out.

One more simple way to protect your cards

Card Protection insurance from CPP is the simplest way to ensure that, even if all your preventative measures fail and your cards go missing, you won’t be left out of pocket.

For just £35† per year you can insure yourself and up to four people in your household against the consequences of card fraud. If your cards are lost or stolen, just call us and we’ll cancel all your cards and order replacements. Your keys, cash and handbag are covered too.

Find out more about this unbeatable card insurance from the card protection specialists.


†Price is inclusive of Insurance Premium Tax.

Combating card fraud

You're not alone in the battle against card thieves. The Government, banks and card issuers take the matter very seriously and have devised a raft of measures to tackle the crime.

What is being done?

Login here to access your account and make the most of your policy.

You can manage your account online and access our members-only areas.

Set up your account online so you can get the most out of your policy.

You can manage your account online and access our members-only areas.

To make a claim, call us on one of these numbers and we can help:

Card Protection 0808 100 22 55 or +44 (0) 1904 544 622* (Lines open 24 hours a day 365 days a year)

Identity Protection: 0844 848 4723* (Lines are open 8am - 8pm)

Phonesafe: 0844 848 4273* (Lines are open 8am - 6pm Monday to Friday, 9am - 5pm on Saturday)

Latest news
Card Protection
keep-your-cards-safe