If you are a CPP customer and are concerned about any of the media coverage following the company announcement on Thursday 15th November, please contact 0808 156 0199

Legal information

  1. Who is CPP?
  2. Does CPP have limited liability and guarantees?
  3. Who are the intended users of this website?
  4. Copyright and trademarks

1. Who is CPP?

Our full name is actually CPPGroup Plc, which includes a number of associated companies (collectively known as CPP). The providers of the products offered through this website are:

Card Protection Plan Limited. Registered Office:
Holgate Park
York
YO26 4GA.

FCA Firm Reference Number 311489
Registered in England and Wales Number: 1490503

Homecare Insurance Limited. Registered Office:
Holgate Park
York
YO26 4GA

FCA Firm Reference Number 202880
Registered in England and Wales Number: 2793290.

Card Protection policies are arranged and administered by Card Protection Plan Limited as agent to the insurer, ACE European Group Limited (not a member of the CPP group).

Identity Protection and Identity Protection Alert policies are arranged by Card Protection Plan Limited and underwritten by Homecare Insurance Limited.

Phonesafe policies are arranged and administered by Homecare Insurance Limited.

Card Protection Plan Limited is authorised and regulated by the Financial Conduct Authority. Details of authorisation and regulated status can be found on www.fca.org.uk

Homecare insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Details of authorisation and regulated status can be found on www.fca.org.uk/

You can find further details of our product providers contained in the individual Policy Terms and Conditions.

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2. Does CPP have limited liability and guarantees?

It's your responsibility to protect your computer equipment from viruses and other electronic attacks. We can't guarantee that information transmitted from CPP will not be lost or intercepted. Nor can we guarantee that no viruses, worms, Trojan horses or other malicious programmes will be contained within these transmissions, or that your computer equipment will not be damaged as a result of receipt.

Whilst we will do all we can to ensure the accuracy of the information provided we cannot be held responsible for any errors. Nor can we guarantee that the site will always be free from failures, omissions or errors. We apologise for any inconvenience, but our website might not always meet your requirements and access may be interrupted. We can't be held liable for any loss or damage you may suffer as a result of using our website. You use this site at your own risk.

Messages sent via the internet, including email, may not be completely secure from loss, theft, interception or corruption and we cannot therefore take any responsibility for the accuracy of any messages sent to or from CPP.

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3. Who are the intended users of this website?

We've built this site for use by UK residents who are over the age of 18 years old only.

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4. Copyright and trademarks

The copyright for all information contained on each page or screen of this website is either owned or licensed to CPPGroup Plc. You may use parts of the site to assist with your use of our products or your own personal use but you cannot make any amendments. You cannot use the information contained on this website in any other way without our express written permission.

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Contact us

If you have any questions, comments or complaints, please let us know. We're here to help you.

Contact us now

‡ For BT residential customers, calls will cost no more than 6p per minute, plus 12p call set-up (current at October 2011).

† Prices are inclusive of Insurance Premium Tax

# Prices are inclusive of VAT

Homecare Insurance Limited is authorised by the Financial Services Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules.