If you are a CPP customer and are concerned about any of the media coverage following the company announcement on Thursday 15th November, please contact 0808 156 0199

Cookie Policy

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

Cookies can be categorised into two different types:

1. Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser (at which point they are deleted).

2. Persistent or stored cookies that remain on the cookie file of your computer for a defined period of time.

The cookies we use

The cookies we use on our website are either 'Essential' or 'Performance' Cookies:

  • Essential cookies enable you to move around the website and access its feature, such as accessing secure areas of a website or displaying personalised content
  • Performance cookies allow us to count the number of visitors to our website and to see how visitors move around the website when they are using it. All counting and tracking is completely anonymous and movements and activity are not traced back to an individual user. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We also use Google Analytics to collect information about your online activity on the website, such as the web pages you visit, the links you click, and the searches you conduct on the website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. For more information about the information gathered using Google Analytics please visit http://www.google.com/intl/en/analytics/privacyoverview.html

For further details of the cookies we use on our websites, please see the tables below.

Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto an authenticated page, cookies cannot be used to identify who you are.

Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of your computer.

Cookies will not be used to contact you for marketing purposes.

Cookies may be used to record details of pages that have been visited on this website, however these are anonymous statistics and we do not track you as an individual user. This is to provide us with generic usage statistics to allow the company to improve this website and to provide you with information that may interest you.

You can find more information about the individual cookies we use on each of our websites and the purposes for which we use them in the tables below:

Cookies used on this site:


Cookie Purpose Data held Type of cookie Notes Categorisation
_vis_opt_s Visual website optimizer User identification Persistent Used for tracking various metrics in combination with other GA cookies Performance
awin Affiliate Window Tracks user source Persistent Used for tracking various metrics in combination with other GA cookies Performance
__utma Google Analytics Unique site visitor id Persistent CPP uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets an anonymous analytics cookie that we use to evaluate your use of the website, help us improve how our website works and understand what content interests our users. These cookies don't collect any information that could identify you – all the information collected is anonymous. Performance
__utmb Google Analytics Session tracking id Persistent Performance
__utmc Google Analytics Session tracking id Session Performance
__utmz Google Analytics Referral information Persistent Performance
uid Allows bookmarking and sharing of links on social media Referral information Session CPP uses cookies provided by a third party:
addthis.com, to provide analytics to help us better understand our visitors. For example, to tell us how many people are sharing content.
All tracking is completely anonymous and movements and activity are not traced back to an individual user.
Performance
uvc
uit
psc
_ sifrFetch Checking browser support for Flash User identification Session Used for tracking various metrics in combination with other Google Analytics Performance
x-cpp-accepted cookies Records whether cookies are accepted or rejected. Accepted/Rejected flag Persistent Required to ensure the question about cookies is suppressed once the user accepts cookies for the site. Essential

How can you control the cookies we use?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can usually activate these settings by clicking on the 'Help' menu in your browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Unless you have adjusted your browser setting so that it will refuse cookies, you will receive cookies as soon you visit our website. The cookies that will be issued will be applied in accordance with the terms of this cookies policy.

Contact us

If you have any questions, comments or complaints, please let us know. We're here to help you.

Contact us now

‡ For BT residential customers, calls will cost no more than 6p per minute, plus 12p call set-up (current at October 2011).

† Prices are inclusive of Insurance Premium Tax

# Prices are inclusive of VAT

Homecare Insurance Limited is authorised by the Financial Services Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules.