If you are a CPP customer and are concerned about any of the media coverage following the company announcement on Thursday 15th November, please contact 0808 156 0199

Contact us

If you have any questions, comments or complaints, please get in touch.

Card Protection Plan Limited and Homecare Insurance Limited, the two arms of the CPP group that are authorised and regulated by the Financial Services Authority (FSA), are required by the regulator to publish summary details of complaints received in relevant reporting periods. For more information please see our complaints summary page.

By email

By phone – 0844 848 1517

Card Protection – Opening hours Monday - Saturday: 8am - 8pm

Identity Safe – - Opening hours 8am - 8pm, 7 days a week

Home Protection – Opening hours Monday - Sunday: 8am - 8pm

Phonesafe – Opening hours Monday - Saturday: 9am - 5pm

Your Law – Opening hours Monday - Thursday 9am - 8pm, 9am - 7pm Friday, Saturday: 9am - 5pm

Airport Lounge – Open 24 hours a day, 7 days a week except Christmas Day

To make a claim

Card Protection – call us free on 0808 100 22 55 in the UK or +44 1904 544 622 overseas (lines open 24 hours a day 365 days a year)

Identity Protection – 0844 848 1517
Opening hours 8am - 8pm, 7 days a week

Home Protection – 0844 848 1517
Opening hours Monday - Sunday: 8am - 8pm

Phonesafe – 0844 848 1517
Opening hours Monday - Saturday: 9am - 5pm

Your Law – 0844 848 1517
Opening hours Monday - Thursday 9am - 8pm, 9am - 7pm Friday, Saturday: 9am - 5pm

Identity Safe – 0844 848 1517
Opening hours 8am - 8pm, 7 days a week

By post

You can write to us at: CPP Contact Us, Holgate Park, York, YO26 4GA.

‡ For BT residential customers, calls will cost no more than 6p per minute, plus 12p call set-up (current at October 2011).

† Prices are inclusive of Insurance Premium Tax

# Prices are inclusive of VAT

Homecare Insurance Limited is authorised by the Financial Services Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules.