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Contact us

If you have any questions, comments or complaints, please get in touch.

By email

By phone – 0344 848 1517

Card Protection Loss – Lines open 24 hours a day 365 days a year.

Card Protection Non-Loss – Monday to Friday 08:00-18:00, Saturday 09:00-13:00

Identity Protection – - Opening hours 08:00-20:00 Monday-Sunday

Fonesafe Claims – Opening hours Monday to Friday 08:00-18:00, Saturday 09:00-13:00

Fonesafe General – Opening hours Monday to Friday 09:00-17:00, Saturday 09:00-13:00

To make a claim

Card Protection – call us free on 0808 100 22 55 in the UK or +44 1904 544 622 overseas (lines open 24 hours a day 365 days a year)

Identity Protection – 0344 848 1517
Opening hours 08:00-20:00 Monday-Sunday

Fonesafe Claims – 0344 848 1517
Opening hours Monday to Friday 08:00-18:00, Saturday 09:00-13:00

By post

You can write to us at: CPP Contact Us, Holgate Park, York, YO26 4GA.

‡ Calls cost no more than calls to geographical numbers (01 or 02) and will be included as part of inclusive minutes in your package.